Managed IT for Europe & Africa

Your IT runs.
You just keep working.

Managed remote IT-support, security and web development for companies across Europe and Africa. GDPR-compliant, fixed monthly plans, guaranteed response times.

Free consultation → Our services
< 4 hrsresponse time
99.9%availability
100%remote · GDPR

What you get

  • A dedicated contact who knows your systems
  • Fixed monthly price, no surprise invoices
  • GDPR-compliant, EU-based data handling
  • German, English & French support
Services

One partner. The whole stack.

From the helpdesk ticket to the firewall rule to your next website.

Managed IT-Support

Your outsourced IT department, with fast remote help and a dedicated contact.

IT-Security & GDPR

Protection from ransomware, data loss and fines. Security by default.

Web Development

Modern websites, booking systems and web applications, hosted and maintained by us.

All services →

How we work

The first four hours

From the moment something breaks to the moment it's documented and closed. This is the promise behind our response time.

1
00:00

Incident

Monitoring flags the outage, or the client reaches out.

2
00:15

Accepted

Ticket is logged, a dedicated contact takes over.

3
01:00

Diagnosis

Encrypted remote session, root cause narrowed down.

4
02:30

Resolved

Fix is deployed, client watches live.

5
04:00

Documented

Ticket closed, report delivered to the client.

Why us

IT support that feels like an in-house team

No anonymous call center, no ticket black hole.

More about us →

✓

A dedicated contact

Someone who knows your setup.

✓

Your language

German, English, French.

✓

GDPR by default

EU servers, signed DPA.

✓

Fair & flexible

Monthly, cancel anytime.

Contact

Let's talk about your IT.

Free, non-binding consultation. Answer within 24 hours.

Get in touch → WhatsApp Business
FAQ

Questions we hear a lot

How does remote IT-support actually work?
Via secure, encrypted remote sessions and monitoring agents on your systems. Most issues are solved faster remotely than any on-site technician could arrive. You see everything we do on your screen, live.
Are you GDPR-compliant?
Yes. Your data stays on servers in the EU, we sign a data processing agreement (AVV/DPA) with you, and all connections are encrypted. GDPR and NIS2 advisory is part of our security service.
Which languages do you support?
German, English and French, in speech and writing. We work during your local business hours (CET) and are reachable via phone, email, ticket system and WhatsApp Business.
Are we locked into a long contract?
No. Our contracts run monthly and can be cancelled with 30 days notice. We prefer clients who stay because they are happy, not because a contract forces them.
What if we need help on-site?
Over 95% of everyday IT problems are solved remotely. For hardware work we ship pre-configured devices or coordinate a local partner, so you are never left without a solution.